Privacy Policy

Introduction

HKGN Chicken Machine Works ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

Personal Information

When you place an order or contact us, we may collect:

• Name and contact information (phone number, email address)
• Billing and shipping address
• Payment information (processed securely through Razorpay)
• Order history and purchase details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on site
• Referring website or search terms

How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Communicating about your purchase and delivery status
• Providing customer support and technical assistance
• Improving our products and website experience
• Sending promotional offers (with your consent)
• Complying with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Payment Processors: Razorpay for secure payment processing
• Shipping Partners: Courier services for order delivery
• Communication Services: Twilio for SMS notifications
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption and secure servers to protect your data.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent at any time

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, payment gateways). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us: